Refunds & Returns

Unwanted beauty drawers must be returned in a fully resalable condition and any original packaging must be perfectly intact, including all tissue and stickers as dispatched. We reserve the right to refuse a refund if goods are not returned in a resalable condition or are damaged.

Goods cannot be returned once they have been used or cut into under any circumstances. Please check and decide if you wish to keep the item or not before cutting into or starting to use them.

Please note that you are responsible for the return cost of postage.


Please contact customer services at for more information on where to send returns and to arrange a refund.


Cancellation Policy
If you wish to cancel your order, we request that you follow our returns policy.


Still looking for help with refunds or returns?

Contact the Powder Customer Care Team by email on

We aim to respond within 72 hours of receiving your email.